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Your Nepali passport, delivered.

तपाईंको राहदानी, तपाईंको ढोकासम्म।

Your new passport is waiting at the Embassy of Nepal in Canberra. We collect it for you and send it back to your door by tracked Express Post, anywhere in Australia. No trip to Canberra, no day off work.

GZ Delivery is a private service by Global Zeno Pty Ltd (ABN 89 655 512 548). We are not the Embassy of Nepal or the Government of Nepal.

Illustration of a Nepali passport beside a tracked, signed-for envelope

Is this for you?

Your passport is ready

Your Nepal ePassport app says “Passport has been issued”. If it still says “Ready for Shipment”, your passport has not left Kathmandu yet, so wait for the update.

Canberra is too far

The Embassy hands over passports on weekday mornings. If you live interstate or cannot take time off work, we go for you.

$80 per passport

Covers collection and the return of your new and old passports by tracked Express Post, anywhere in Australia. Paid before we collect.

Prefer to do it yourself?

The Embassy also returns passports by post if you send your old passport with a prepaid, tracked return envelope. It says that takes around two weeks. We collect in person instead.

How it works

Five steps. No trip to Canberra.

The Embassy only hands a passport to someone else when the holder has authorised it by email and their original old passport is shown. These steps cover both.

1

Book online

Send the booking form. We email you the authority letter and service agreement to sign, and how to pay.

2

Email the Embassy

From your own email address, write to consular.canberra@mofa.gov.np naming our collector. We send you the exact wording to copy.

3

Send us your old passport

The Embassy needs your original old passport (or a child’s birth certificate) before it releases the new one. Post it to us by tracked Express Post.

4

We collect

We present your old passport and signed authority at the Embassy in O’Malley, Canberra, and collect your new passport.

5

Back to you, tracked

Both passports come back by Express Post with tracking and a signature on delivery. We never copy or photograph them.

Passport questions.

No. GZ Delivery is a private service run by Global Zeno Pty Ltd (ABN 89 655 512 548). We are not the Embassy of Nepal or the Government of Nepal, and we cannot speed up how long a passport takes to issue.

All the answers →

Ready to bring your passport home?

$80 per passport, sent back by tracked Express Post anywhere in Australia.

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